As of February 14, 2026, the Legacy Chat products (LiveAgent, Salesforce Chat, Embedded Chat, and Service Chat) are no longer supported. The product will be provided “as-is”, without warranties or …

Oct 4, 2021 · Salesforce Chat (formerly “Salesforce Live Agent”) is a native Salesforce tool that enables customer service teams to communicate in real-time with your website users.

Use this page to contact Salesforce Customer Service - Call us, request a call from one of our experts, or join a live chat with a customer support agent.

Feb 1, 2024 · One of the tools Salesforce Service Cloud offers is Salesforce Chat (formerly Salesforce Live Agent) - a basic web chat solution that can be embedded into your website or app. This allows …

Feb 20, 2024 · Salesforce Messaging enables businesses to connect several messaging services, including SMS, Facebook Messenger, WhatsApp, and web chat, into a single interface. This allows …

Dec 13, 2023 · Demystify Live Chat on Salesforce with our comprehensive guide. Discover how this real-time communication tool enhances customer engagement, streamlines support, and accelerates …

Chat is fully integrated with the rest of Salesforce, making it easy for you to access all the information you need about your customers in a single workspace.

Need help? A community of experts is with you every step of the way. Connect with a global network of passionate, knowledgeable users, who can help you meet your unique challenges. Say hello to the …

To avoid service interruptions to your end users, switch to enhanced Chat (formerly Messaging for In-App and Web). Enhanced Chat offers many of the legacy Chat features that you love plus …

Offer your customers instant conversation with web chat and Facebook Messenger for Essentials. Chats and messages are delivered to team members alongside their other work in Salesforce, so they can …