Sep 25, 2025 · Understand the ITIL framework: its concepts, lifecycle, processes and benefits for IT service management success.

Aug 28, 2025 · The ITIL framework can be broken down into five stages: service strategy, service design, service transition, service operations, and continual service improvement. Its main purpose is …

ITIL V3 (ITIL 2011) organizes the ITIL processes around the five service lifecycle stages: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement …

ITIL connects digital products and services to strategic priorities, supporting clearer decision-making and measurable outcomes across teams and stakeholders. ITIL helps organizations align strategy and …

Aug 20, 2025 · ITIL guidelines are the best practices that are observed, gathered, and put together over time for delivering quality IT services. The full form of ITIL is Information Technology Infrastructure …

Jan 29, 2026 · Understand what has changed in the new ITIL, key concepts, impacts on service management, and how to prepare for the certification.

2 days ago · PeopleCert has announced ITIL Version 5 of the ITSM framework. Know what's new in ITIL latest version, what will remain, and how to upgrade from ITIL V3 and V4.

Jul 14, 2025 · ITIL®, or Information Technology Infrastructure Library, is an IT service management (ITSM) framework that aligns IT services with business needs. It helps companies lower IT operating …

ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT …

What is an ITIL Process? If you are starting your journey in IT, you have likely heard the term "ITIL." It is the world's most widely adopted framework for IT Service Management (ITSM), and at its core are …