The newest entry on the market, SecurityCoverage’s Remote PC Support started in January 2004 as a behind-the-scenes technical support for large providers that offered support services to the small ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

Remote workers may no longer have to ship malfunctioning PCs back to the office to get them working thanks to out-of-band support. An unbootable PC is every remote worker’s nightmare. It usually means ...

Hybrid and remote work has introduced novel difficulties for IT departments and workers, such as how to access resources or troubleshoot issues when employees are geographically dispersed. Fortunately ...

BeyondTrust warned customers to patch a critical security flaw in its Remote Support (RS) and Privileged Remote Access (PRA) software that could allow unauthenticated attackers to execute arbitrary ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

Microsoft has announced that it's pulling the old Microsoft Remote Desktop tool that you could get in the Microsoft Store.

Remote work did more than shift where we work, it changed what we expect from the computers we use every day. Before the ...

After the initial warranty period has expired on a desktop or laptop computer, consumers, SOHO (small office/home office) users and SMBs (small- and medium-sized businesses) may find themselves ...

If you need to “remote” in to a local PC while on vacation. there’s a new way to do it: the Windows App, which is replacing the Remote Desktop app within Windows. Microsoft’s Remote Desktop app is one ...