Rezolve.ai announced Platinum Sponsorship at Pink26, unveiling Self-Driving ITSM with Agentic Sidekick 3.0 and ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. InvGate Service Desk is a feature-rich, ITSM-level help ...

On June 13, Mercury Interactive announced that it is expanding its reach into the IT services management market. The company is tackling the service desk and has acquired PowerHelp IT software from ...

Rezolve.ai launches “Summer of ITSM Trade-In” at HDI SWL 2025, offering AI ITSM, contract buyout, faster resolutions, and live demos at Booth #510. The Summer of ITSM Trade-In program is a truly ...

IT service management establishes a consistent core set of automated processes for managing the delivery of IT services. That helps organizations trim expenses while potentially improving system ...

Service desk chatbots and automated request routing are just the beginning. AI- and ML-driven tools will soon tap predictive analytics for better decision making in incident management, demand ...

SolarWinds, a provider of IT management software, has introduced SolarWinds Service Desk, an IT service management (ITSM) service desk solution for IT professionals. Through the acquisition of ITSM ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

Pink Elephant, global leaders in IT management, today announced that Southern Sun, Africa's leading hotel group, will deploy Pink Elephant's ITSM Support Solutions to manage and develop its IT Service ...

Dublin, Nov. 03, 2022 (GLOBE NEWSWIRE) -- The "IT Service Management (ITSM) SOA - Gold Edition" report has been added to ResearchAndMarkets.com's offering. IT Service Management for Service Oriented ...